By placing an order on our website, you agree to the terms outlined below. All purchases are made directly through Flaming Forge — an independent, publishing and creative imprint operated by Shrilekha. Flaming Forge is not a registered business entity. We reserve the right to cancel or reject orders under exceptional circumstances.
We value your privacy. Your personal information (such as name, email, address, and contact number) is used solely for order processing and communication related to your purchase.
We do not collect or store any credit/debit card numbers, UPI credentials, or banking details on our website. All payments are securely processed via Razorpay, which is PCI DSS compliant. Razorpay may request card or UPI details during checkout, but this information is handled directly by their encrypted systems and not accessible to us. For more information, you can view Razorpay’s Privacy Policy here.
Your data may be shared only with trusted partners involved in fulfilling your order (such as Razorpay Payment Gateway or courier services). For any concerns, please contact us via email.
Books are printed and shipped on demand. We will notify you via email with tracking details once dispatch is complete. Please allow us 20–25 business days for delivery depending on location and availability. Shipping delays may occur due to printing schedules and logistics.
We currently do not offer refunds or returns once an order is placed. In the rare case of a damaged or defective product, please reach out within 5 days of receipt with photos, and we will try to assist you in good faith.
If you have any questions, please write to us at: flamingforge.co@gmail.com
We operate from: Chennai, India